Terms & Conditions
Casts
Delivery
Returns
If the cast is in stock you have the right to cancel the purchase of a good without having to give a reason at any time, within the “cooling off period” of seven working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.
You must send the goods back to us to our contact address at your own costs (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at your expense. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
If the cast you purchase is not in stock and has to be made, then the above terms will apply and any sum debited to us minus 50% will refunded.